Cross Progression No Longer Functioning

Hello

Beginning this afternoon my PS5 started to prompt an error about not being able to log in only on Witcher 3 when I selected ‘my rewards’ from the main menu (in order to load cross progression).

I receive an error stating an issue with being able to communicate with the ‘backend’ on my PS5.

my PS5 is online and other games launch online appropriately. I’ve hard booted it.

my system is up to date and cross save works between GeForce now and my PC.

any ideas what to do next?

Thanks